What’s Happening: You aren’t receiving any status updates such as SMS or email alerts
Answer: Check your spam folder, a lot of times our emails go to ”junk.” Be sure to save our email address, firstname.lastname@example.org as a contact.
I know a lot of clients picture us working in a dark room as soon as an order is submitted. Even if you haven’t seen an alert right away, rest assured that we are working diligently in the background. You can always check your progress when you log into your account.