How Can We Help?
How can I check on the status of my order?
What’s Happening: You have an active order in our system and haven’t received any updates and are curious about what stage it is in.
Answer: You will always see what stage your file is in, by viewing your folders in your account. You will be able to view your data once it is in editing status(if full payment is made) before it is marked complete. Also, Keep in mind that SYA writers are freelancers and work on their schedules; they may take several hours to respond. However, we proactively update you every step of the way via email and/or SMS.