Privacy Policy
Submit Your Assignments takes your privacy and confidentiality seriously. Personal information provided while using our services is used only for legitimate business purposes, including providing requested services, processing payments, communicating with customers, maintaining accounts, and providing customer support.
Payments are processed securely through Authorize.net. We do not provide writers or editors with customers’ personally identifiable information unless necessary to provide the requested service. Customers should not share unnecessary personal information directly with writers or editors.
1. Human Authenticity & Data Protection
Your privacy and academic integrity are important to us. Files, instructions, account information, and other personal information provided to Submit Your Assignments are used only to provide the services you request, verify originality, communicate with you, and maintain your account.
Customer documents are not sold or used to train artificial intelligence models.
To learn more about our commitment to authentic, human-reviewed services, please review our SYA Authenticity Promise:
2. Information We Collect
Depending on the services you use, we may collect information including:
- Name
- Billing information processed through Authorize.net
- Email address
- Telephone number
- Account information
- Order and assignment details
- Instructions, files, and supporting materials you provide
- Communications with our customer-support team
- Records of emails, telephone conversations, and text-message communications when applicable
- Device, access, and website-use information
We do not require customers to provide unnecessary identification documents as part of our standard ordering process.
3. Information Collected Through Our Website
When you place an order, register for an account, submit a request, or otherwise use SubmitYourAssignments.org, we may collect information necessary to provide and improve our services.
This may include device information, access information, account activity, order information, and information voluntarily submitted by the customer.
We use this information to operate our website, provide requested services, maintain customer accounts, improve the customer experience, provide support, and meet applicable legal and business requirements.
4. How We Use Collected Information
Submit Your Assignments may use collected information to:
- Provide services requested by customers
- Process and maintain orders
- Maintain customer accounts
- Provide billing and payment-related support
- Respond to questions, requests, or complaints
- Provide customer service and account assistance
- Communicate important information about an active order or requested service
- Maintain internal records
- Improve our website and services
- Meet applicable legal, regulatory, accounting, and security requirements
Our primary method of customer communication is email.
When necessary to provide customer service, we may also communicate with customers by telephone.
Providing a telephone number does not automatically constitute consent to receive SMS/text messages. SMS communications are only sent to customers who have separately and affirmatively opted in to receive SMS messages as described in Section 5 below.
We do not sell or rent personal information to third parties for their independent marketing purposes.
5. SMS/Text Messaging Privacy, Consent & Opt-In Data
Submit Your Assignments uses SMS messaging for customer-care communications only.
Customers who affirmatively opt in may receive SMS messages regarding:
- Customer questions
- Order updates
- Assignment status updates
- Account assistance
- Support requests
- Requested customer-service follow-up
SMS Consent
Providing a mobile telephone number to Submit Your Assignments does not, by itself, constitute consent to receive SMS/text messages.
SMS consent is collected separately through direct communication with the customer.
Customers may opt in:
- By email: A Submit Your Assignments representative may ask whether the customer would like to receive customer-care SMS updates in addition to email. The customer must affirmatively agree before SMS messages are sent.
- Through an Academic Success Advisor: If a customer directly communicates with an Academic Success Advisor by telephone or text, the advisor may ask whether the customer would like to receive future customer-care updates by SMS in addition to email. The customer must affirmatively agree before being enrolled in ongoing SMS messaging.
Simply providing a phone number, calling us, or sending us an initial text message does not automatically enroll a customer in ongoing SMS messaging.
Before customers opt in, they are informed:
Message frequency may vary. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe. SMS consent is optional and is not a condition of purchase.
Our complete SMS opt-in procedure is available here:
https://submityourassignments.org/sms-consent-process/
Our SMS Messaging Terms are available here:
https://submityourassignments.org/terms-and-conditions-sms-messaging-policy-submit-your-assignments/
SMS Opt-In Data and Consent Privacy
SMS/text-message opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
All categories of information described in this Privacy Policy exclude SMS/text-message originator opt-in data and consent from sharing with third parties for marketing or promotional purposes.
We may share limited information with service providers necessary to operate our messaging program, including telecommunications carriers, messaging platform providers, and other vendors that assist with the delivery of SMS messages. These service providers may use the information only as necessary to perform services on our behalf.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Message Frequency and Carrier Charges
Message frequency may vary depending on the customer’s active order, support request, or communication needs.
Message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
STOP / Opt-Out Instructions
Customers may opt out of SMS messaging at any time by replying:
STOP
After receiving a STOP request, Submit Your Assignments will stop sending SMS messages to that number except as necessary to confirm the opt-out request or as otherwise permitted by applicable law.
HELP Instructions
Customers may reply:
HELP
for assistance with SMS messaging or customer support.
Customers may also contact Submit Your Assignments via our customer support channels.
6. Customer Accounts and Account Information
Customers may request to correct, update, amend, or deactivate personal information associated with their account by contacting our Customer Support Team.
We retain customer information for as long as reasonably necessary to:
- Maintain an active account
- Provide requested services
- Maintain business and financial records
- Resolve disputes
- Enforce agreements
- Comply with applicable legal obligations
7. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Customers are responsible for maintaining the confidentiality of passwords, PINs, and other account access credentials.
Although we take reasonable measures to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Sharing and Disclosure of Information
We do not sell or rent customer personal information.
We may disclose information when reasonably necessary to:
- Provide services requested by the customer
- Process payments
- Operate our website and business systems
- Use vendors or service providers acting on our behalf
- Prevent fraud or protect our business and customers
- Comply with applicable law, legal process, court orders, or lawful government requests
Any disclosure involving SMS opt-in data or SMS consent remains subject to the specific protections described in Section 5 of this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, legal requirements, or technology.
We encourage customers to review this Privacy Policy periodically for updates.
Continued use of our website or services following an update is subject to the then-current Privacy Policy.
10. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or our SMS messaging practices, please contact Submit Your Assignments through the customer-support information provided on our website.
Website:
