I was charged twice for the same order

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What’s happening: You have noticed a double-charge for the same order or may have received two receipts with two separate confirmation numbers in regards to the same order.

Answer: You can email the support team and let them know you were double-charged and they will issue the refund immediately. Be sure to email proof whenever applicable.


A double-charge typically would happen if a client hits the “submit” button more than once to expedite the process.

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